Frequently asked questions
Everything you need to know about exporting, backing up, and saving your iMessage conversations on Mac.
Platform availability
Why Apple doesn't offer native export
- 2.Why doesn't Apple provide a native way to export iMessages?
- 3.What is the "green bubble" problem and why does it matter?
- 4.What is Apple's "walled garden" strategy and how does iMessage fit in?
- 5.How does the inability to export messages create switching costs?
iMessage technical architecture
- 6.How does iMessage's end-to-end encryption work?
- 7.What is PQ3 and how does it affect message export?
- 8.How does iMessage differ from SMS and why can't I export SMS the same way?
- 9.What is RCS and how is it different from iMessage?
- 10.How does "Messages in iCloud" work and does it help with export?
- 11.Where are iMessages stored on my Mac?
Using TextKeep to export messages
- 12.How does TextKeep export my messages?
- 13.Is TextKeep safe to use with my private messages?
- 14.What format does TextKeep export messages to?
- 15.Can TextKeep export photos, videos, and attachments?
- 16.Does TextKeep work with group messages?
Legal, compliance & business use
- 17.Do I need to preserve iMessages for legal discovery?
- 18.What are the compliance requirements for financial services firms?
- 19.Does GDPR give me the right to export my iMessages?
Alternative export solutions
- 20.What other tools can export iMessages besides TextKeep?
- 21.Can I use the Mac Messages app to export conversations?
- 22.What happens to attachments stored in iCloud?
- 23.Can I recover deleted iMessages?